PCNet Online.com. Download software, read reviews, get tips and support.  
Home   Articles   Forum   Reviews   Downloads   About/Contact
PCNet Forum Home PCNet Forum Home -> Operating Systems -> Windows XP & MCE
  New Posts New Posts RSS Feed: Registry problem
  FAQ FAQ  Forum Search   Register Register  Login Login

Registry problem

 Post Reply Post Reply Page  12>
Author
Message
Bob View Drop Down
Admin Group
Admin Group
Avatar

Joined: 14 Feb 2008
Location: Piney woods Tex
Posts: 11349
  Quote Bob Quote  Post ReplyReply Direct Link To This Post Topic: Registry problem
    Posted: 22 Feb 2012 at 12:36am
I feel guilty.  When down at my daughter's place last weekend I, as usual, did some housekeeping on her old desktop (which she never does).  I ran Antisuperspyware and after the run which I left running at midnight, came back next morning and it had lost it's network connection ability.  In fact it lost it's network adapter, it doesn't even show up in Device Manager.  I've done a lot of searching and feel sure ASSW is guilty of disabling Network adapter in the registry.  I'm getting close to knowing the regedit fix but not sure.  I just need a little advice and encouragement so I can feel fairly confident that I can fix it. 
What's the worst is that she called AT&T, her DSL provider over the weekend and they told her they could fix it ........ for $180!! by a tech coming out and doing the do.  Bull S%8#!
 
ASSW has an undo function but I'm not sure I trust them anymore.  Plus that the computer has gone through several restore activities since.
Back to Top
Karl_db View Drop Down
Admin Group
Admin Group
Avatar

Joined: 12 Mar 2008
Posts: 29688
  Quote Karl_db Quote  Post ReplyReply Direct Link To This Post Posted: 22 Feb 2012 at 3:23am
Ouch. That's sure a chunk of change.  Might try backing up the reg and then give the undo a whirl?
Back to Top
Don Watkins View Drop Down
Admin Group
Admin Group
Avatar
Admin

Joined: 14 Mar 2008
Posts: 22632
  Quote Don Watkins Quote  Post ReplyReply Direct Link To This Post Posted: 22 Feb 2012 at 5:10am
Might want to try the add new hardware thingie and see if it sees the NIC.
Back to Top
Bob View Drop Down
Admin Group
Admin Group
Avatar

Joined: 14 Feb 2008
Location: Piney woods Tex
Posts: 11349
  Quote Bob Quote  Post ReplyReply Direct Link To This Post Posted: 22 Feb 2012 at 7:54am
First:  Let me rephrase - it's Superantispyware, not Antisuper.  Second:  Too late for an 'Undo'.  SASW has been uninstalled.  Third:  The spyware thing did more than disappear the Network adapter, the computer was caught in a loop and couldn't get anywhere farther than the desktop.  I finally managed to remember how to get into Safe Mode, uninstalled the offender and sometime in that sequence did a 'Restore' to an earlier date and got out of the loop, but still no Network adapter in Device Mgr.  I ran Add New Hardware more times than I can remember and did everything I could think of short of reinstalling or repairing Windows (she has misplaced all the discs). 
Since then I have done a bit of searching and the discussion here http://forums.techguy.org/networking/634318-solved-no-network-adapters-detected.html comes closest to describing what happened.
Back to Top
Don Watkins View Drop Down
Admin Group
Admin Group
Avatar
Admin

Joined: 14 Mar 2008
Posts: 22632
  Quote Don Watkins Quote  Post ReplyReply Direct Link To This Post Posted: 22 Feb 2012 at 8:50am
Did that fix at the link do anything?
Back to Top
Bob View Drop Down
Admin Group
Admin Group
Avatar

Joined: 14 Feb 2008
Location: Piney woods Tex
Posts: 11349
  Quote Bob Quote  Post ReplyReply Direct Link To This Post Posted: 22 Feb 2012 at 9:06am
I'm home now.  There were no functional computers to get online while there and all the searching has been since I got back.  All I really tried down there for a cure was a couple of 'restore' to earlier dates which did not fix the problem. 
 
The registry change looked the most likely problem and fix to me after searching online after return.  I think I forgot to mention that the O/S is XPHome.
Back to Top
Don Watkins View Drop Down
Admin Group
Admin Group
Avatar
Admin

Joined: 14 Mar 2008
Posts: 22632
  Quote Don Watkins Quote  Post ReplyReply Direct Link To This Post Posted: 22 Feb 2012 at 10:23am
Ah, sorry, didn't see that there wasn't a working computer, sorry.
Back to Top
Bob View Drop Down
Admin Group
Admin Group
Avatar

Joined: 14 Feb 2008
Location: Piney woods Tex
Posts: 11349
  Quote Bob Quote  Post ReplyReply Direct Link To This Post Posted: 22 Feb 2012 at 12:29pm
A related question:  I did two Restores on her computer to earlier dates to when the connection was working and before the trouble.  Question is wouldn't a  System restore reset the registry to before the problem arose?
Back to Top
Don Watkins View Drop Down
Admin Group
Admin Group
Avatar
Admin

Joined: 14 Mar 2008
Posts: 22632
  Quote Don Watkins Quote  Post ReplyReply Direct Link To This Post Posted: 22 Feb 2012 at 12:32pm
That is a good question but one I have never found the answer to as it has happened to me (the most recent being the Quicken disaster).
Back to Top
Randy View Drop Down
Admin Group
Admin Group
Avatar

Joined: 22 Mar 2008
Location: USA, Georgia
Posts: 15324
  Quote Randy Quote  Post ReplyReply Direct Link To This Post Posted: 22 Feb 2012 at 2:57pm
Been hearing about internet connection issues that some spyware causes when being removed.  The main solution was Complete Internet Repair by Rizonesoft.  It may be of some help.

http://www.rizonesoft.com/2011/complete-internet-repair/#more-53
Back to Top
Bob View Drop Down
Admin Group
Admin Group
Avatar

Joined: 14 Feb 2008
Location: Piney woods Tex
Posts: 11349
  Quote Bob Quote  Post ReplyReply Direct Link To This Post Posted: 22 Feb 2012 at 6:45pm
Thanks Randy, I'll download that to a stick to use next time I get with the troublesome box.
Back to Top
Bob View Drop Down
Admin Group
Admin Group
Avatar

Joined: 14 Feb 2008
Location: Piney woods Tex
Posts: 11349
  Quote Bob Quote  Post ReplyReply Direct Link To This Post Posted: 05 Mar 2012 at 1:56pm
Question(s) about the network adapter driver - I found notes from when I built the box that is having problems back in '04.  I found that it is a Chaintech motherboard and the model #.  I found some drivers online applicable to that particular board.  There are MOBO drivers and there is a LAN driver.  Could someone tell me which of those two (if either) would be most likely to have the Network Adapter driver? (or would it be the Ethernet card?  I'm still not clear about what a network adapter is)  I'm assuming that since it is missing in Device Manager and a restart didn't pick it up that a found driver would have to be installed.  Or from the CD that came with the Mobo or Ethernet card but she can't find that.
Back to Top
Don Watkins View Drop Down
Admin Group
Admin Group
Avatar
Admin

Joined: 14 Mar 2008
Posts: 22632
  Quote Don Watkins Quote  Post ReplyReply Direct Link To This Post Posted: 05 Mar 2012 at 2:35pm

I'm thinking that it would be a LAN driver or at least it is on my boxes and also for a specific chip set.

You might want to explore the CD. On mind the LAN driver is often hidden in a subdirectory.

Back to Top
Karl_db View Drop Down
Admin Group
Admin Group
Avatar

Joined: 12 Mar 2008
Posts: 29688
  Quote Karl_db Quote  Post ReplyReply Direct Link To This Post Posted: 06 Mar 2012 at 6:18pm
Wow...I think I got a headache from reading part of the MS stuff at the link. It's long. I ran across it while searching for "SuperAntiSpyware network adapter" to see if anybody else has had your problem; yep.  The only one I've ran into with a solution was a fellow who said he used the MS instructions below. Too bad he didn't mention exactly what part of it he used:

How to troubleshoot missing network connections icons in Windows Server 2003 and in Windows XP
Back to Top
Bob View Drop Down
Admin Group
Admin Group
Avatar

Joined: 14 Feb 2008
Location: Piney woods Tex
Posts: 11349
  Quote Bob Quote  Post ReplyReply Direct Link To This Post Posted: 06 Mar 2012 at 7:14pm
Whew!  That's a lot of "If this, then do this or If that, then  do that" on that page.  Actually I think I have some of those procedures saved on a stick to take with me nexxt trip down.  Thanks and I'm open to all suggestions.
Back to Top
Karl_db View Drop Down
Admin Group
Admin Group
Avatar

Joined: 12 Mar 2008
Posts: 29688
  Quote Karl_db Quote  Post ReplyReply Direct Link To This Post Posted: 07 Mar 2012 at 2:12am
Originally posted by Bob

Whew!  That's a lot of "If this, then do this or If that, then  do that" on that page.  Actually I think I have some of those procedures saved on a stick to take with me nexxt trip down.  Thanks and I'm open to all suggestions.


HeeHee  Yeah....that's a lot. Usually after reading one like that is when I've saved data and just reinstalled fresh.

Actually, there was a couple of things I found interesting in that MS link. About how to check for ghost or non-working network adapters. From command line without having to boot into safe mode if I remember correctly.  And which reg keys to check. 
Back to Top
Bob View Drop Down
Admin Group
Admin Group
Avatar

Joined: 14 Feb 2008
Location: Piney woods Tex
Posts: 11349
  Quote Bob Quote  Post ReplyReply Direct Link To This Post Posted: 17 Mar 2012 at 12:10pm
I've gathered a lot of "fixes" and other stuff to take with me next trip but I sure would like it if someone would explain to me the difference between a Network adapter and a Wireless adapter.  I bought and installed a  USB Wireless adapter on my old XP desktop and am now able to connect thru this personal hotspot I have.  I was just reading an e-flyer advertising a USB Network adapter and now I'm confused, again or still.
Back to Top
Don Watkins View Drop Down
Admin Group
Admin Group
Avatar
Admin

Joined: 14 Mar 2008
Posts: 22632
  Quote Don Watkins Quote  Post ReplyReply Direct Link To This Post Posted: 17 Mar 2012 at 12:23pm

Wireless should be just that, wireless.

A network adapter is wired. Aka network interface card (NIC) although there are USB types and most are built in these days so they're not really cards.

Back to Top
Bob View Drop Down
Admin Group
Admin Group
Avatar

Joined: 14 Feb 2008
Location: Piney woods Tex
Posts: 11349
  Quote Bob Quote  Post ReplyReply Direct Link To This Post Posted: 17 Mar 2012 at 12:29pm
Thank you.  The terminology got muddled in my head between the two.  It helps to know what one is talking about. 
Back to Top
Don Watkins View Drop Down
Admin Group
Admin Group
Avatar
Admin

Joined: 14 Mar 2008
Posts: 22632
  Quote Don Watkins Quote  Post ReplyReply Direct Link To This Post Posted: 17 Mar 2012 at 12:32pm
I think the water got muddy when NIC's were no longer cards. Now with them being built in and also available via a USB dongle I guess that network adapter is more appropriate but I'm still a NIC kind of guy.
Back to Top
 Post Reply Post Reply Page  12>

Forum Jump Forum Permissions View Drop Down

Bulletin Board Software by Web Wiz Forums® version 9.56a
Copyright ©2001-2009 Web Wiz

This page was generated in 0.031 seconds.