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February 1999 (last updated
October, 2007)
This is the first
of a two-part discussion of ways to verify that hardware is
working properly. We'll also look at the tools used to verify
overall disk integrity. Next month, we'll examine data recovery
tools that can be used to recover information from an
uncooperative hard drive. Naturally, the best recovery tool is a
full, current backup, but that's not always an option.
1. Boot That Floppy
One of the first things you
should have is a bootable floppy. Windows makes preparing
one a simple task: Start | Control Panel | Add/Remove Programs |
Startup Disk. Windows 98 users have it even easier, as the disk
that is created includes drivers for most CD-ROM drives. Windows
95 users will need to obtain a driver from their CD-ROM drive
vendor, copy MSCDEX.EXE from \Windows\Command and make the
necessary entries in Config.sys and Autoexec.bat.
For Windows XP and Vista it's even easier. The
distribution CD includes an option to install or run the Windows
recovery console. The recovery console will give you the same
command prompt that a boot floppy will plus the added benefit of
having all the files and programs on the CD-ROM at your
fingertips.
Sadly many systems don't come with a "pure"
Windows CD but rather a "recovery" CD that only allows you the
option of restoring files. In this case you'll want to use the
boot floppy option.
2. Advise That Data
I once had a hard drive that
was exhibiting bad behavior, giving clear signs that the drive
itself had a problem. I contacted the vendor, who told me to
download Ontrack
Data Advisor and run it on the drive. The cost of the
program is modest and the
program prepares a self-booting floppy with its own operating
system. It's a very simple procedure and is well worth the
download time. After supplying the error code that Data Advisor
reported, the vendor confirmed the drive was defective and
replaced it under their warranty program. I recommend that you
take a look at this program if you are interested in checking
the physical health of your drive.
3. The Will to Fail
Steve Gibson, author of
Spinrite and a computing giant,
said it best: "There are two types of hard drives--those that
have failed and those that will." I often wonder if Steve is a
fellow Cubs fan; nevertheless, Spinrite is the best program I
have used to work with hard drives. I won't attempt to describe
the full level of detail this program can deal with. Spinrite
has options to perform a surface scan of the drive, or to go
deeper and examine the internal surfaces. It can stress test the
drive and identify potential failing areas and also resurrect
areas that were marked as bad by other programs like Scandisk.
If you do work with hard drives, or have experienced problems in
the past with drives that may not be under the vendor's
warranty, or if you just want to make sure that what you have is
in top notch shape, I would strongly suggest you investigate
Spinrite. I consider it an indispensable part of my toolbox.
(May, 2005 update: Six years after this article was written I'm
still using SpinRite. See my review of SpinRite 6.0
here.)
4. The Importance of
Properly Shutting Down
This system works well--as long
as files are closed properly, allowing the link information to
be recorded. When programs are terminated abnormally, either
because of a power failure or system crash, the link information
can become lost or damaged. If a file was written to a specific
cluster and this information never recorded in the FAT or
directory entry, a lost cluster situation occurs.
Such programs as Scandisk can
check for this condition and repair the problem by either
creating a file from the incomplete link information, or erasing
the information and returning the clusters to an unused state.
When I run Scandisk and finds lost clusters, I usually direct
the program to delete the files it finds because they are not
complete. If I directed Scandisk to save the file, it would
create a filed named Filexxxx.chk, where xxxx is a number
starting at 0000 and increasing by 1 for each chain of lost
clusters it finds. If you ever see files like this on your hard
drive, this is where they came from.
Double Back-Ups
The designers of the FAT system
realized there might be a problem if the area where the FAT was
stored became corrupt, so they designed a built-in backup. Two
copies of the FAT are stored and in case of dire problems, the
backup copy can be used. Stay tuned: next month, I'll tell you
how to use the backup copy. Also, look for reviews of other
tools that can help when "things go bump in the drive."
Until next month, best in
computing.
Part 2
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